Testimonials
Here are some of our excellent reviews that can be found on Yelp.com
I had called several plumbers in an effort to get someone out to snake my shower tub drain, but they were either too expensive or just sounded flaky (funny how you can tell that over the phone). After happening upon the positive reviews on Yelp, I called & spoke with Warren, and he came out the next morning at 7am. He was punctual, polite, neat in his work, and had the job done in about 15 minutes. I no longer have to take military showers, and I know who I'll be calling the next time we have a plumbing issue.
Johnathan G., Playa Vista, CA
What can I say accept that Warren is the man! I found him through YELP and had to give him a shot with all the great reviews he's received over the months.
Problem: I needed to have a clean-out installed in the front of my house and have the line cleaned-out of nasty roots. Uuuuugh!
Next steps:
1. I called My Plumbing Doctor and someone actually answered. What a plus! I must have called 5 other folks and received the machine.
2. He gave me a reasonable bid over the phone and held to it.
3. Warren came out the next day and was on-time as promised.
4. The entire job was completed by Warren himself in record time.
Bottom line - My Plumbing rocks!! Give them a try and I think you'll be impressed.
Duncan B., Westwood, CA
Honest, professional and helpful plumbers! My mom reported to me that the guest house bathtub drain was clogged so I found these guys on Yelp. They came and immediately found that the bathtub wasn't clogged but the trip lever was up. Ugh...mother!
However, this bathtub drain has had drain problems in the past, so they checked to see that everything was in good working condition. They roto rooted the drain and tightened the faucet handles that were leaking water. They also turned on the hot water heater AND even the wall heater in the living room. They're plumbers yes but they went the extra mile and I appreciated it. :)
Because they were late, they only charged me $40 to come out. Much more affordable and friendly than Roto Rooter. I got a very reliable vibe from them. I will definitely be using them again in the future!
PT - Culver City, CA
Monday I called and Tuesday we had a consultation with Warren on tankless vs tank water heaters. We wanted to solve a problem where it takes a lot of cold water to get to hot water. We also want to be able to take three showers and run the dishwasher at just about the same time each morning, something we were not able to do.
Warren is not a flim-flam artist and I can tell because he said that because of the location of the heater we would have the same problem with tankless anyway and that a new tank heater would put out plenty of hot water to solve our volume problem. Tank = $1K, tankless = $3.5K. There's a tax credit and a rebate, but after you put the numbers together it'd take 10 years to recover the added cost of tankless. We opted for tank, and have to thank Warren for helping us decide in a neutral way. He wasn't trying to force the bigger sale.
On Wednesday Warren came out and installed a new Rheem water heater. Now we have plenty of hot water for three showers and a dishwasher load. We still have the latency problem, but we'd have that with either system. We've been collecting the cold water run-out for our plants. Maybe we need a gray-water system? And then there's the lack of an auto-shutoff for the gas main. Warren is going to do the auto-shutoff next month. Finally we have a plumber we can trust
Joseph O. - Santa Monica, CA
Warren is the best. I found him here on Yelp. I was looking for someone trustworthy to hook up my gas dryer line correctly and to code. The previous douche contractors had stuck two lines together - so lazy, hazardous, and not up to code!! Warren was patient enough to explain every step he was doing to keep my cautious little heart from being paranoid of a possible explosion from occurring at my little house. Let me emphasize the extremely patient part, because not only do I ask a lot of questions, I also tend to test people's experience. I was impressed because he was very knowledgeable in answering all my wacky inquisitions. He is very prompt, not to mention he does a great Robert Downey in Tropic Thunder impression, heehee.
A couple hours ago, I just called him up to come take a look at my bathroom sink because it wasn't draining properly. He came over within an hour. It wasn't an emergency. It took him less than 20 minutes to run a snake line through the pipes to find a piece of plastic clogging things up. He also found that my douche bag contractors had installed an incorrect part on my drain pipes. What else is new. Luckily he always has a bunch of extra parts with him because he is always prepared. Call them up, you won't be disappointed.
Amy H. - Los Angeles, CA
Honest, professional and helpful plumbers! My mom reported to me that the guest house bathtub drain was clogged so I found these guys on Yelp. They came and immediately found that the bathtub wasn't clogged but the trip lever was up. Ugh...mother!
However, this bathtub drain has had drain problems in the past, so they checked to see that everything was in good working condition. They roto rooted the drain and tightened the faucet handles that were leaking water. They also turned on the hot water heater AND even the wall heater in the living room. They're plumbers yes but they went the extra mile and I appreciated it. :)
Because they were late, they only charged me $40 to come out. Much more affordable and friendly than Roto Rooter. I got a very reliable vibe from them. I will definitely be using them again in the future!
Tracy C. - Los Angeles, CA
Thursday the kitchen sink flooded. I called the Plumbing Doctor a little too early friday morning.. at 7:30 and they were able to squeeze me in. Warren and his guy showed up at 9:30 and the work was complete by 10:30. They were very professional and I couldn't find anything wrong to fault them on. They showed up and got to work right away like a doctor in the emergency room!
While they were working, I asked Warren if he knew people were talking about him on Yelp. I asked why there were no pictures of him so he says for the last seven years he's never able to take a good picture. Since he seemed like such a nice guy, I told him I'll help take pictures to post on yelp to help them. Although when I was talking to the other guy, he told me that they've been getting pretty busy lately.
Good people, good prices, and they didn't make a big mess like other plumber's I've had. They'd even cleaned up after themselves. As good as it gets.
Also, they take credits cards. Big plus!
Emily S. - Culver City, CA
Who hasn't been screwed by a plumber? I've had my share of plumbing problems, and finally I've found a reliable company that didn't require me to sell some antiques to cover the cost of a service call.
They replied promptly to my request to replace a kitchen faucet, were very punctual, and even sold me the part I needed at their cost. I'm on the board of my complex, so I'll be recommending them to other neighbors who need repairs.
All service companies should take a few pointers from this guy. Hooray!
Mary M. - Culver City, CA
